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Frequently Asked Questions
Your Guide to Understanding Port-Data and Our Services
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What experience does the Port-Data team have?At Port-Data, we have a team of experts who have decades of experience in the supply chain industry. Our team consists of professionals who have worked in various fields such as logistics, transportation, and warehousing.
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What is Port-Data's mission?Our mission is to aggregate, standardize, and provide visibility into global port authority data to help our customers improve supply chain efficiencies and reduce costs.
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How transparent is Port-Data about its data sources and methods?We are fully transparent about our data sources and processing methods to ensure you get the most accurate data.
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How can I contact Port-Data for more information or support?For more information or support, you can reach out to us through our contact form on the website or directly via email or phone.
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How can Port-Data help improve my supply chain efficiency?Port-Data enhances supply chain efficiency by providing data on global port schedules and berthings, enabling timely and informed decision-making. Our comprehensive coverage and easy-to-integrate API streamline your operations, significantly reducing delays and optimizing logistical planning.
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How easy is it to use Port-Data for my daily operations?Port-Data is designed for ease of use, with a user-friendly dashboard and simple API integration, allowing you to seamlessly incorporate global port data into your daily operations, enhancing efficiency and decision-making with minimal effort.
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What is Port-Data?Port-Data is a dynamic platform offering up-to-date information on global port schedules and berthings, aggregating and standardizing data directly from port authorities. Our service provides comprehensive coverage to enhance maritime operational efficiency and decision-making.
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Who is Port-Data for?Port-Data is designed for logistics companies, shipping lines, supply chain managers, and maritime operators who require accurate and timely information on port activities. It's an essential tool for anyone seeking to optimize maritime logistics and supply chain management.
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What sets Port-Data apart from competitors?Port-Data distinguishes itself through timely updates every 2 hours, extensive global coverage across 77 ports in 28 countries, and user-friendly access via a robust API and interactive dashboard. Our commitment to affordability and no long-term contract obligations further sets us apart, offering unparalleled value in the industry.
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How accurate is the data on Port-Data?Our data is sourced directly from global port authorities and we strive to provide the most accurate and up-to-date information available.
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Which ports are covered by Port-Data?We cover the largest and busiest ports across the world, with our list constantly expanding. Please see our "Coverage" page for full details.
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How often is the data updated?Our data is updated every 2 or 24 hours based on your plan.
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Is the data standardized?Yes, we aggregate, standardize, and normalize data into a single, easy-to-use platform.
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What are the pricing options for Port-Data?Port-Data is available at a fraction of the cost of our competitors. For specific pricing details, please see "Pricing" page.
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Are there any long-term contracts?No, there are no long-term contracts. You can drop the service at any time.
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Is there a free trial available?Yes, we offer a free trial to help you evaluate our service.
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How can I access the data?You can access our data through our easy-to-use dashboard, download daily files, or integrate the data into your own systems via our API.
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What type of support is available?We offer extensive product support and are always available to assist with extending coverage or any other queries you may have.
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Is API access available?Yes, we provide API access to easily connect our data with your existing systems.
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Is the platform secure?We prioritize the security of your data and employ industry-standard security protocols.
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